Why Do Firms Have Information Systems

From Value of HCI

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Latest revision as of 15:17, 27 June 2011

Author

E. Burton Swanson (UCLA Anderson School)

Abstract

In this essay, it is suggested that a multi-level interaction perspective offers insight in answering the fundamental question, “Why do firms have IS?” The role of humancomputer interaction (HCI) in firms is recast in this context and seen to be basic to the modern firm’s interactions more broadly, with implications for firm capabilities and organizational learning.

Keywords

IS foundations, interaction perspective, human-computer interaction (HCI), machine agency

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amcis-026-2007.pdf

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